Yes. You can check out as a guest without creating an account.
What payment methods do you accept?
You can pay using Shopify or PayPal. Other options may be available at checkout.
Is my payment secure?
Yes. Payments are processed securely through Shopify and its payment providers. We don't store your full card details.
What will appear on my bank statement?
We take your privacy seriously. Your transaction will appear under a discreet merchant name. The exact wording may vary depending on your payment method and bank or card provider.
Can I change or cancel my order?
If you need to make a change or cancel your order, please contact us as soon as possible at hello@theamouraedit.com. We'll do our best to help, although we can't guarantee that changes can be made once an order has been processed.
What about refunds or returns?
For information about refunds or returns, please visit our page here.
Discretion & Privacy
Is my order discreet?
Your privacy matters to us. Orders are sent in discreet, unbranded packaging with no indication of the products inside.
Do you keep my purchase private?
Yes. We only use your personal information where necessary to process your order, provide our services and operate our website. We don't sell your personal information.
Only if you choose to receive them. You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.
Products
How do I choose the right product for me?
Our product descriptions are designed to give you the information you need to choose with confidence, including relevant features, materials, dimensions and care information.
If you're still unsure, you can contact us at hello@theamouraedit.com and we'll do our best to help.
Are your products suitable for beginners?
We stock products suitable for different levels of experience, including options for those who are new to intimate products.
Individual product descriptions will provide more information to help you decide what's right for you.
How do I clean my intimate products?
Cleaning and care instructions vary depending on the product and materials used. Always follow the manufacturer's instructions supplied with your product.
Where relevant, you'll also find care information on the individual product page.
Can I use lubricant with my toy?
This depends on the materials used in the product and the lubricant you're using. Always check the product instructions and manufacturer's guidance before use.
If you're unsure, contact us at hello@theamouraedit.com and we'll help you find the relevant information.
Are your products waterproof?
Not all products are waterproof or suitable for use in water. Please check the individual product description and manufacturer's instructions before using a product around water.
Still have a question?
We're happy to help, just click the link below and you'll be taken to our contact us page or if you'd prefer, send an email to hello@theamouraedit.com
